Your family. Your choice.

Delete in the app

1. Open EarnTime on your guardian device and sign in with the Apple account that owns the family.
2. From “Your EarnTime family,” open “Account,” then choose “Delete Account.”
3. Review the information that will be removed, type DELETE, and confirm.
4. Keep the confirmation reference until the app reports completion. If the service is unavailable, return to check the result or retry when prompted.

What is removed

Deletion revokes the service’s Apple authorization and removes the guardian account, family, child profiles, policies, learning summaries and paired-device cloud sessions from the active database. The app reports completion after the server confirms it. A limited receipt supports confirmation and recovery of the request; provider backups and security logs follow their separate retention cycles.

Check every child device

Cloud account deletion does not remotely erase a device or automatically remove its local Screen Time restrictions. Review Screen Time authorization and local app data on each child device with the guardian before uninstalling. Deleting the app alone does not delete the cloud account.

Cannot access the account?

Recover the same Apple account first. If you still need assistance, contact us. We may need to verify your authority over the family before acting on a data request.